At Kalkonu Travel Agency, we deeply value the trust you place in us when planning your travel experiences. We are absolutely committed to ensuring the safety, confidentiality, and transparency of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with international data protection standards.

1. Information We Collect

To design your customized itineraries and optimize your logistical bookings, we need to collect specific personal details, including but not limited to:

• Identification Data: Full name, date of birth, gender, and passport number or national identity document.
• Contact Information: Email address, telephone number, physical mailing address, and emergency contact details.
• Trip Details and Preferences: Travel dates, destinations, accommodation preferences, dietary restrictions, health conditions relevant to adventure activities, and accessibility requirements.
• Financial Data: Information necessary to securely process payments through our associated platforms, such as encrypted card numbers or bank transfer details.

2. How We Use Your Information

The personal data you provide is used exclusively for the following legitimate purposes:

• To manage, confirm, and operate reservations for hotels, private transport, certified guides, and contracted activities.
• To communicate with you regarding itinerary updates, official travel vouchers, invoices, and on-trip assistance.
• To ensure your physical safety by tailoring adventure activities and meals to your disclosed health conditions or dietary needs.
• To comply with local legal, fiscal, and environmental regulations required by relevant local authorities.

3. Third-Party Data Sharing

Kalkonu Travel Agency does not sell, lease, or trade your personal data under any circumstances. In order to fulfill the contracted services, we share strictly necessary information with trusted business partners:

• Local logistics providers such as hotel establishments, domestic airlines, private transportation operators, and adventure tour companies.
• Secure electronic payment gateways and financial entities for transaction processing and validation.
• Government or National Park authorities when legally mandatory for secure access to protected wilderness areas.

4. Security and Data Retention

We implement advanced technical, organizational, and administrative security measures to safeguard your data against unauthorized access, loss, alteration, or unlawful disclosure. Your information is stored within encrypted digital environments with access restricted to authorized personnel.

We retain your personal data only for the period necessary to fulfill the purposes outlined in this policy, to satisfy legal and accounting requirements, or until you explicitly request its deletion.

5. Your Legal Rights

As the data subject, you have full rights to control how your personal information is handled. You may exercise your rights at any time to:

• Access: Request to know what personal data we hold about you.
• Rectification: Request corrections to inaccurate, incomplete, or outdated details.
• Erasure / Deletion: Request the total removal of your records when they are no longer required for contractual purposes.
• Objection: Object to the processing of your data for specific purposes, such as marketing communications.

To exercise these rights, please send a formal written request along with a copy of your identity document to privacy@kalkonu-travel.com.

6. Policy Modifications

We reserve the right to modify or update this Privacy Policy periodically to adapt to legislative changes, technological developments, or adjustments in our operational standards. Any updates will be posted immediately on this section, with the revision date displayed at the bottom.